Absolutely. The Ice Roller is one of the simplest devices in Korean skincare. Each order includes a step-by-step usage guide. Start with 5 minutes a day — most beginners notice reduced puffiness and improved skin tone within two weeks.

Ice Roller: daily, 5–10 minutes. LED mask: 3–5 times per week, 15–20 minutes per session. IPL hair removal: 2–3 times per week for the first 4 weeks, twice a week for weeks 5–6, once a week for weeks 7–8, then selectively based on regrowth. Consistency is what drives results.

Ice Roller: most users notice reduced puffiness and improved skin tone within 2 weeks. LED mask: visible improvements in skin texture and tone within 4–6 weeks of consistent use. IPL: more than 75% of hair begins to fall off naturally within the first 4 weeks. Consistency is the only shortcut.

Most brands sell devices. We sell a system — built on Korean clinic protocols, approved by a clinical specialist with 15 years of experience in Seoul. Every device is tested for real home use, not just marketed. You're not buying a gadget. You're getting the routine Korean women have used for decades to achieve results that Western clinics charge hundreds for.

Yes. LED light therapy works on all skin tones. The light penetrates the skin regardless of pigmentation. Whether you're treating fine lines, acne, or uneven tone, the mask is effective across all skin types and tones.

No. Our IPL device uses ice-cooling technology, which makes treatments comfortable and pain-free. Most users describe the sensation as a mild warmth. Start at the lowest intensity and build up gradually.

Results build gradually with each phase of treatment:

Phase	Frequency	What to expect
Weeks 1–4	2–3× per week	More than 75% of hair begins to fall off naturally.
Weeks 5–6	Twice a week	New hair falls off and growth is inhibited.
Weeks 7–8	Once a week	Hair becomes thinner and less dense, no longer bounces back.
After 8 weeks	Selective (2–3× per week)	Use when hair regrows from the root — until it no longer grows back.

If you have a pacemaker, photosensitive epilepsy, or active skin conditions such as eczema or rosacea, we recommend consulting your doctor before use. This also applies if you are pregnant or breastfeeding.

Yes. All devices sold through Kaori meet CE certification standards, which are required for consumer electronics sold in Europe and the UK. This means they have passed independent safety and quality testing.

Ice Roller: rinse with warm water after each use and pat dry. LED mask: wipe the inner surface with a soft damp cloth — never submerge in water. IPL device: wipe the treatment window with a dry cloth after each session. Never use alcohol or abrasive cleaners on any device.

Yes — all devices are tested across skin types including sensitive skin. Always start at the lowest setting and build gradually. If you have a diagnosed skin condition, consult a dermatologist before use.

Yes — that's exactly what they're designed for. Each device comes with a clear usage guide. Dr. Soo-Min Yoon has reviewed every device specifically for safe home use. If you have any questions about your routine, email us at info@kaoriskin.com.

Yes. All devices come with a 12-month warranty against manufacturing defects. If your device stops working under normal use within 12 months of purchase, contact us at info@kaoriskin.com and we'll replace it — no questions asked.

Contact us at info@kaoriskin.com within 30 days. We'll first look at your routine — often a small adjustment makes the difference. If not, we'll arrange a refund or replacement.

Yes — we ship to addresses worldwide. Delivery costs and times are calculated at checkout. All orders are fully tracked from the moment they leave our warehouse.

5 to 15 business days internationally, depending on your location. You'll receive a tracking link as soon as your order ships. Customs processing may add additional time outside our control.

We accept returns within 30 days of delivery on unused, unopened devices in original packaging. Before returning, reach out — we may be able to help you get results without a return. Email info@kaoriskin.com to start the process.

Contact us at info@kaoriskin.com within 48 hours of delivery. Include your order number and a photo of the damage. We'll arrange a replacement or refund straight away.