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Your Questions, Answered

Everything you need to know before you start.

Yes. The Véla IPL Hair Removal Device™ uses advanced IPL light technology with a 550–1200nm wavelength range to target the hair follicle beneath the skin. With consistent treatments, it helps reduce visible hair regrowth and supports smoother-looking skin over time.
Results build progressively with each treatment phase. Here's what to expect:
Phase Frequency What to expect
Weeks 1–4 2–3 times per week More than 75% of hair begins to fall off naturally.
Weeks 5–6 Twice a week New hair falls off and growth is inhibited.
Weeks 7–8 Once a week Hair becomes thinner and less dense, and no longer bounces back.
After 8 weeks 2–3 times per week (selective) Use selectively based on regrowth — treat again when hair grows from the root, until it no longer grows back.
No. After completing the recommended treatment schedule, simply use the Véla IPL Hair Removal Device™ for maintenance as needed. Maintenance depends on your natural hair growth cycle.
IPL works best on darker hair colours combined with lighter skin tones. It is not suitable for white, grey, red or pale golden hair. The table below shows which combinations are suitable — an ✗ means not suitable, and a number (e.g. 3/4/5) indicates the recommended intensity levels to use.
Hair colour ↓ / Skin tone → White Beige Light brown Brown Dark brown Brownish black+
White / Grey
Red
Pale golden
Dark gold / Light brown 3/4/5 3/4/5 3/4/5 1/2
Brown 3/4/5 3/4/5 3/4/5 1/2
Dark brown 3/4/5 3/4/5 3/4/5 1/2
Black 3/4/5 3/4/5 3/4/5 1/2
Yes. The Véla IPL Hair Removal Device™ is designed for at-home use and features 9 adjustable energy levels, allowing you to choose a setting that feels comfortable for each area. First-time users should always start at Level 1.
Most users describe the sensation as mild warmth or light tingling. The built-in Ice-Cooling Technology helps cool the skin during treatment for a more comfortable experience.
When used correctly, IPL is designed to target the hair follicle while keeping the treatment comfortable for the skin. Always follow the instructions, avoid irritated or damaged skin, and do not flash the same spot repeatedly.
If your skin is sensitive, begin with the lowest intensity level and increase gradually only when comfortable. Do not use the device on sunburned, irritated or damaged skin.
IPL is not suitable for everyone. Do not use the device if you have a skin perception disorder, allergic dermatitis, eczema or other active skin diseases. It is also not recommended for people with an allergic constitution, those who are pregnant or menstruating, women who are breastfeeding, or anyone who has been exposed to significant sunlight in the past 2 weeks.
We do not recommend using IPL during pregnancy or breastfeeding. Please consult your healthcare professional before use.
For best results, avoid excessive sun exposure for 24–48 hours after treatment. Apply sunscreen to any treated area that may be exposed to sunlight. Note that you should also avoid using the device if you have had significant sun exposure in the 2 weeks prior to treatment.
The Véla IPL Hair Removal Device™ can be used on areas such as legs, arms, underarms, bikini area, face and body. Use Auto Glide Mode for larger areas and Manual Mode for smaller, more precise areas. Do not use on the nipples, areola, vagina, anus, nostrils or ears.
Treatment time depends on the area. Underarms can take around 1 minute, bikini area around 2 minutes, arms around 4 minutes, legs around 4 minutes and back around 3 minutes. A full-body treatment can be completed in as little as 15 minutes.
Yes — preparation is important for both safety and results. Shave the treatment area beforehand and wet the hair first (ideally with soap or shower gel lather) for a cleaner shave. After shaving, make sure the skin is completely clean, dry and free from lotions, oils, aloe gel, deodorant or any other products — these can interfere with the light output. Before your very first session, always perform a skin test: apply a flash to a small area near the treatment zone at the lowest intensity and wait 24 hours to check for any reaction before proceeding.
Follow these steps for a safe and effective treatment:
  1. Clean the light outlet with a cotton swab or alcohol-dipped cloth before use. Keep the light outlet dry.
  2. Plug in the device and hold the on/off button for 3 seconds until it starts up and the function key lights up.
  3. Double-click the on key to select your mode. Then press the on key to adjust the intensity level — Level 1 is lowest, Level 5 is highest.
  4. Press the treatment window firmly against your skin. The function key will flash continuously to confirm contact. Press the trigger to emit a flash.
  5. For larger areas, hold the trigger for 3 seconds to activate Auto Glide Mode. Move slowly — do not flash the same spot more than twice in a row.
  6. After treatment, you may optionally apply aloe gel. Hold the power button for 3 seconds to turn off. Clean any residue from the lamp cap filter with alcohol.
Yes, this is completely normal. Mild redness or slight swelling immediately after treatment is a common skin response and will typically disappear on its own within a short time. If the sensation persists or feels severe, discontinue use and consult a healthcare professional.
Yes. The device becoming warm during operation is completely normal and expected. If the device overheats and shuts down, the indicator light will go out and the cooling fan will start. Simply allow the device to cool for 15 minutes before switching it back on and continuing your treatment.
After using the device for 2 hours, you may apply emulsion, cream, fragrance agent, moisturising product or cosmetics to the treated area. Avoid applying any product directly to the skin if it is still tingling or feels red — wait for these sensations to fully disappear first. If any tingling persists after applying a product, rinse the area with water immediately.
After each session, you may optionally apply aloe gel to soothe the treated area. Avoid sun exposure for 24–48 hours and apply sunscreen if the area will be exposed. Do not use photosensitive foods (such as spinach, rape, mustard or celery) during the treatment period. Keep up with moisturising and sunscreen after each flash.
Yes. A faint smell during treatment is typically caused by hair on the skin surface reacting to the light. Make sure the treatment area is fully clean and free of any hair on the surface before use. If the smell is strong or unusual, stop and check that the skin is properly prepared.
Think of it as swapping a lifetime of waxing appointments and salon visits for a single, one-time investment. The Véla IPL Hair Removal Device™ is designed for long-term use at home — no recurring costs, no bookings, no waiting. Over time, it pays for itself many times over.
Véla brings salon-inspired IPL technology into your own routine, without appointments or repeated treatment costs. With Ice-Cooling Technology, 9 intensity levels and powerful IPL energy, you can treat your skin at home on your own schedule.

The Numbers Behind Kaori

Built on Korean clinical expertise. Proven by people who use it.

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People Worldwide

Over 30,000 people have chosen Kaori to bring Korean clinic-level technology into their daily routine.

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Average Rating

Rated across all devices by verified customers. No paid reviews. No filters. Just real results.

Real Results. Real People.

Outstanding rating

4.9

/ 5

Trusted by over 30.000+ people worldwide.

Cancelled my clinic appointments

I was spending £200 a month on facials. I decided to try Kaori for one month instead. I haven't been back to the clinic since. Same results, at home, for a fraction of the price. I was spending £200 a month on facials. I decided to try Kaori for one month instead. I haven't been back to the clinic since. Same results, at home, for a fraction of the price. I was spending £200 a month on facials. I decided to try Kaori for one month instead. I haven't been back to the clinic since. Same results, at home, for a fraction of the price.

I was sceptical because nothing else worked

I’ve tried shaving, waxing and even salon treatments, but the hair always came back so quickly. I honestly didn’t expect much from Kaori, but after a few weeks I noticed real patches where the hair simply stopped growing back. It’s the first thing that’s actually given me long-term results. I’ve tried shaving, waxing and even salon treatments, but the hair always came back so quickly. I honestly didn’t expect much from Kaori, but after a few weeks I noticed real patches where the hair simply stopped growing back. It’s... I’ve tried shaving, waxing and even salon treatments, but the hair always came back so quickly. I honestly didn’t expect much from Kaori, but after a few weeks I noticed real patches where the hair simply stopped growing back. It’s the first thing that’s actually given me long-term results.

Finally something that works on sensitive skin

I have very reactive skin and most devices cause redness. Kaori was gentle from day one. After 6 weeks my skin is calmer, brighter and more even than it’s ever been. I have very reactive skin and most devices cause redness. Kaori was gentle from day one. After 6 weeks my skin is calmer, brighter and more even than it’s ever been. I have very reactive skin and most devices cause redness. Kaori was gentle from day one. After 6 weeks my skin is calmer, brighter and more even than it’s ever been.

I was worried it would hurt, but it really didn’t

I put off laser hair removal for years because I thought it would be painful. Kaori surprised me so much — it just feels warm on the skin and is completely manageable, even on sensitive areas. After a few sessions my skin is smoother than ever and I barely need to shave anymore. I put off laser hair removal for years because I thought it would be painful. Kaori surprised me so much — it just feels warm on the skin and is completely manageable, even on sensitive areas. After a few sessions... I put off laser hair removal for years because I thought it would be painful. Kaori surprised me so much — it just feels warm on the skin and is completely manageable, even on sensitive areas. After a few sessions my skin is smoother than ever and I barely need to shave anymore.

The best investment I’ve made for my skin

I’ve spent thousands on serums, creams and clinic treatments over the years. Kaori has given me better results than all of them combined. I wish I’d found this sooner. I’ve spent thousands on serums, creams and clinic treatments over the years. Kaori has given me better results than all of them combined. I wish I’d found this sooner. I’ve spent thousands on serums, creams and clinic treatments over the years. Kaori has given me better results than all of them combined. I wish I’d found this sooner.

I thought it wouldn’t work on my sensitive skin

My skin reacts to almost everything, so I was nervous about irritation and redness. Kaori has been incredibly gentle and I haven’t had any issues at all. Instead of bumps and razor burn, my skin now feels soft, calm and much more even. My skin reacts to almost everything, so I was nervous about irritation and redness. Kaori has been incredibly gentle and I haven’t had any issues at all. Instead of bumps and razor burn, my skin now feels soft, calm and... My skin reacts to almost everything, so I was nervous about irritation and redness. Kaori has been incredibly gentle and I haven’t had any issues at all. Instead of bumps and razor burn, my skin now feels soft, calm and much more even.