Privacy policy

Last Updated: 20 May 2026

This Privacy Policy (“Policy”) explains how Kaori Skin (“we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit our website (“Website”) or purchase products through our Website (“Products”).

By using this Website, you agree to the practices described in this Policy.

We may update this Policy from time to time by publishing a revised version on this page. We recommend reviewing this Policy regularly to stay informed of any changes.

1. Data Controller

References to “we”, “us”, or “our” in this Policy refer to the entity responsible for determining the purposes and means of processing your personal data.

2. Who This Policy Applies To

This Policy applies to personal information relating to:

(a) Visitors

Individuals who visit our Website

(b) Customers

Individuals who purchase, request, or receive Products

(c) Contact Persons

Individuals who contact us through our Website, email, or other communication channels

3. Information We Collect

We may collect, store, process, transfer, and use the following categories of personal information:

(a) From Visitors

  • IP address or unique device identifiers*

(b) From Customers

  • Username
  • Password
  • Full name*
  • Email address*
  • Billing address*
  • Shipping address*
  • Payment details*
  • Telephone number

(c) From Contact Persons

  • Full name*
  • Email address*
  • Any other information voluntarily provided by you

* Mandatory information.

If mandatory information is not provided, we may be unable to provide access to the Website, fulfil orders, or respond to inquiries.

4. Purposes of Processing

We may use personal information for the following purposes:

  • Processing and delivering orders
  • Account management and payment processing
  • Analysing Website usage and performance statistics
  • Personalising your Website experience
  • Improving our Website and Products
  • Research, development, and product improvement
  • Customer support
  • Non-marketing communications such as order confirmations
  • Technical administration and operational management
  • Security and fraud prevention
  • Compliance with legal obligations
  • Direct marketing (only with your consent)
  • Purposes directly related to the above

We will not use your personal information for unrelated purposes unless legally permitted or with your explicit consent.

5. Sharing of Personal Information

We may share personal information with:

  • Employees and internal staff
  • Shopify Inc. (our e-commerce platform provider)
  • PayPal Holdings Inc. and other payment processors
  • Shipping and logistics partners
  • IT service providers and software providers
  • Analytics and cloud service providers
  • Legal, financial, and accounting advisors
  • Insurance and banking partners
  • Government authorities where legally required
  • Parties involved in mergers, acquisitions, or business restructuring

When using third-party payment providers, you may also enter into a separate agreement with those providers. Please review their privacy policies separately.

6. Cookies

Our use of cookies is further explained in our Cookie Policy, which forms part of this Privacy Policy.

Cookies are used to:

  • Ensure the technical operation of the Website
  • Remember preferences
  • Analyse navigation and Website performance
  • Provide personalised content and experiences

You may disable cookies through your browser settings. Please note that doing so may affect Website functionality or personalisation.

7. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected.

After this period, information will be deleted unless legal obligations or legitimate business interests require longer retention.

8. Access & Correction Rights

Subject to applicable laws, you may request access to a copy of your personal information and request correction of inaccurate information.

Requests may be refused where permitted by law, including where information is accurate or relates to opinions.

Where legally permitted, we may charge a reasonable administrative fee.

9. Direct Marketing

We will only use your personal information for direct marketing with your consent.

The information used may include:

  • Full name
  • Email address

Marketing communications may include:

  • Promotions and offers
  • Product launches
  • Brand updates
  • Special announcements

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

Company Information

AXN Commerce

Chamber of Commerce Number: 4206257

Customer Support

Email: info@kaoriskin.com

Available:
Monday to Friday, 09:00 – 17:00 (GMT)